…for many reasons. Here are the top 5:
1 / World class professionalism
We are highly responsive and precise
We provide detailed and personalized PDF material within 24h
Your client will always remain your client only and transparency is our highest priority
2 / Personal Concierge
Each client is assigned a personal agent for the best Concierge experience.
We provide the clients with cellphone including free internet, calls and messages.
We keep you up to date with your clients’ status.
3 / Knowledge & extra value
We educate our Staff by constantly traveling around the countries we represent
We site-inspect properties and fight to give the clients as many amenities as we can
We meet all of our partners and carefully select the best professionals such as guides, skippers and drivers
4 / B2B
We always protect your commission
We adapted our system to your standards: itinerary concept, B2B and payments
We match the right people for your clients based on your input about their interests and personalities.
5 / Emergency situations
We re-protect the services in case of emergencies
We are 24/7 available and all clients can call our emergency number in addition to their assigned personal agent.
6 / Protection
We are covered with 3.000.000 USD for each occurrence (unusual for Croatian standards)
Covered by Generali insurance company, rated A++ by A.M. Best Company
7 / Atmosphere
Our Staff is strongly motivated by positive attitude and collective enthusiasm
Fam trips and sales calls help us to keep in touch with our best partners
We are not interested in quick wins, we work on building strong and lasting relations with our partners